So, sometime after I posted my last entry, I received a comment from comcast, passive aggressively displaying displeasure in my negative things to say about comcast. The message is as follows.
"Go Phillies!
Sorry if we are causing you inconvenience by transferring analog channels to digital. We are simply making more room for more channels. For every analog channel, we can fit up to 12 digital channels or up to 3 HD channels.
You can pick up the DTA (analog to digital) converter at your local office. The first 2 are free. Let me know if you need help with this.
Regards,
Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com
August 20, 2009 10:22 AM"
This was sent by a username of "comcast cares 1" which, of course, has no posts.
Frankly, this raises more questions/concerns than it answers.
1. Does comcast have employees who simply surf the web looking for negative press? I can count the readers of this blog with a closed fist, yet I get this comment.
2. The cable companies have 3 years from last May (est) to turn their non-local signals over to digital. Comcast is beginning this transition now. Digital tvs have only been on the market a very short period of time, and most house holds have more than 2 tvs. 2 free digital converter boxes mean nothing when those channels aren't necessarily guarunteed and they really just want to switch you over to having a cable box, with extended coverage.
3. Why do they assume I am a phillies fan? Assuming they have only read this post, I am merely a fan of good pitching and gm-ing.
4. Assuming they have read my other posts confirms any suspicions that comcast is indeed spying on me further. My proximity is not very far from comcast's headquarters, not to mention.
5. They do this just as verizon is finishing installing fios into the grid for our neighborhood. My guess is they're hoping to get some impatient slob who cant wait to see what happens on next week's "deadliest catch" or "ice road truckers" to invest somewhat of something into getting those boxes, or even upgraded cable, rather than even waiting for an alternative to at least call a bluff upon.
6. Fuck you comcast, I could be watching hardball. Instead I'm stuck with watching CNN fellate ted kennedy's dead corpse. That's not to say MSNBC wouldn't do that either, but at least they have hardball.
7. You know they're playing The Magnificent Seven on that classic movie channel? Yeah, I love that movie. Fuck you for taking it away from me.
I'd also like to point out that the person left behind zero useful information in clarifying any of this. He left a name, sure, but no telephone number, and no personal e-mail address. Actually probably a safe move, cos I'd find a way to spam the shit out of either or.
Oh, and the 3 HD channels per analog line or whatever? Yeah, that's bullshit. Your only supposed to run 2. 3 dillutes the quality, but I bet you didn't know that, and I bet they didn't tell you.
Death to Comcast
-- Knuttel
1 comment:
Does comcast have employees who simply surf the web looking for negative press? I can count the readers of this blog with a closed fist, yet I get this comment.
> We are actively involved in assisting our customers on the internet and on social media. This is one of our efforts to improve the way we assist our customers. We wanted to make sure that our assistance is offered where ever our customers are.
The cable companies have 3 years from last May (est) to turn their non-local signals over to digital. Comcast is beginning this transition now. Digital tvs have only been on the market a very short period of time, and most house holds have more than 2 tvs. 2 free digital converter boxes mean nothing when those channels aren't necessarily guarunteed and they really just want to switch you over to having a cable box, with extended coverage.
> Other providers only provided 1 converter, but I appreciate the feedback. I will make sure that it is passed on. The DTA (digital to analog) converters will allow our customers view the all the channels that will be transferred to the digital format.
Why do they assume I am a Phillies fan? Assuming they have only read this post, I am merely a fan of good pitching and gm-ing.
> I am sorry if my comments appeared as if I was assuming that you were a Phillies fan. I was just cheering for the Phillies.
Assuming they have read my other posts confirms any suspicions that comcast is indeed spying on me further. My proximity is not very far from comcast's headquarters, not to mention.
> No, we are not spying on you I just wanted to simply offer my help as needed.
They do this just as verizon is finishing installing fios into the grid for our neighborhood. My guess is they're hoping to get some impatient slob who cant wait to see what happens on next week's "deadliest catch" or "ice road truckers" to invest somewhat of something into getting those boxes, or even upgraded cable, rather than even waiting for an alternative to at least call a bluff upon.
Fuck you comcast, I could be watching hardball. Instead I'm stuck with watching CNN fellate ted kennedy's dead corpse. That's not to say MSNBC wouldn't do that either, but at least they have hardball.
> As a cable provider, we carry multitude of networks. We cannot influence the content decisions of these networks.
You know they're playing The Magnificent Seven on that classic movie channel? Yeah, I love that movie. Fuck you for taking it away from me.
> As a cable provider, we carry multitude of networks. We cannot influence the content decisions of these networks.
I'd also like to point out that the person left behind zero useful information in clarifying any of this. He left a name, sure, but no telephone number, and no personal e-mail address. Actually probably a safe move, cos I'd find a way to spam the shit out of either or.
> If you need more help, you can reach me at 215 286 1700 or send me an email at Mark_Casem@cable.comcast.com
Regards,
Mark Casem
Comcast Corp.
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